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Returns and Exchanges
Refunds
We want you to be completely satisfied with your purchase from Scentrips. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges. Please contact us within 14 days of receiving your order to initiate the return or exchange process.
RETURN & EXCHANGE POLICY
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
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